1. Information We Collect
Depending on how you use Hashi, we may collect the following categories of information:
- Account information, such as your email address or login details.
- Profile information you choose to provide.
- Health and wellness entries you manually input, such as symptoms, lab values, medications, supplements, habits, notes, and other thyroid-related tracking information.
- Technical information, such as device type, app version, crash logs, diagnostics, and general usage analytics.
- Purchase or subscription information related to premium features, where applicable.
2. How We Use Information
We use your information to:
- Provide, maintain, and improve Hashi and its features.
- Store and display the health and wellness information you choose to track.
- Generate summaries, insights, exports, or visualizations based on your entries.
- Support subscriptions, customer service, troubleshooting, and app performance.
- Monitor reliability, prevent misuse, and maintain security.
- Comply with legal obligations when required.
3. Health and Sensitive Data
Some information you enter into Hashi may be considered sensitive personal information or health-related information. We treat this data with heightened care.
Hashi is designed to help users organize and review personal wellness information. Any summaries, insights, trends, highlights, or exported reports generated by the app are informational only and should not be relied upon as medical advice or as a clinical decision-making tool.
You are responsible for deciding what information you enter into the app and whether to share any exported material with a clinician or other third party.
5. Data Retention
We retain personal information for as long as reasonably necessary to provide the app, fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce agreements.
If you delete your account or request deletion, we will take reasonable steps to delete or de-identify your information, subject to legal, security, backup, fraud-prevention, or operational retention needs.
6. Security
We use reasonable administrative, technical, and organizational safeguards intended to protect your information. However, no method of storage, transmission, or security is completely guaranteed. You use the service at your own risk and should keep your device and login credentials secure.
7. Your Rights and Choices
Depending on your location, you may have rights to:
- Access certain personal information we hold about you.
- Request correction of inaccurate information.
- Request deletion of certain personal information.
- Withdraw consent where processing is based on consent.
- Request a copy of your data where applicable.
To make a request, contact us using the email listed below. We may need to verify your identity before completing certain requests.
8. Children’s Privacy
Hashi is not intended for children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided personal information through the app, please contact us so we can review and delete it where appropriate.
9. Changes to This Policy
We may update this Privacy Policy from time to time. If we make material changes, we may revise the “Last updated” date and take additional steps where required by law. Your continued use of Hashi after changes become effective means the updated policy will apply.
10. Contact
If you have questions about this Privacy Policy or want to submit a privacy-related request, contact us at: